RECEPTION 2019 OPEN DAY- 22nd November at 1.30pm

Aspire | Challenge | Empower

Complaints Procedure



Manor Oak Primary School and Nexus Education Schools Trust takes all concerns or complaints seriously. Taking informal concerns seriously at the earliest stage reduces the numbers of formal complaints and reflects the commitment to working effectively with all members of the community.


Please find the school's complaint procedure and guidelines below. Please contact the school office to request a hard copy.

If you do have any queries or concerns, please do not hesitate to contact the school office or to make an appointment